Lumofy | لوموفاي

Mohamed Shantory

Abdelrahman Tarek

Shehab Beram

Admin | HR Professional

Learn how to structure your implementation and activate Lumofy's Talent Management Ecosystem in a scalable way.

Getting Started with Lumofy

An overview of the core loop that powers the platform, from defining job expectations to closing skill gaps with learning.

How Lumofy Works

A reference guide to all terms used across the Lumofy platform covering user roles, learning, performance, competencies, and company structure.

Lumofy Glossary: Key Terms Explained

Learn how to configure your organization settings, including company details, branding, and language preferences. This ensures your platform is properly aligned before inviting users.

Creating Your Organization

Understand the different roles in Lumofy and what each one can access or manage. This guide helps you assign permissions correctly and maintain platform control.

User Roles & Permissions

Explore the main interface, modules, and navigation structure inside Lumofy. This guide helps you quickly locate key features and move confidently across the platform.

Navigating the Dashboard

A practical rollout framework to help you launch Lumofy effectively within your organization. This guide outlines what to prioritize each week for maximum adoption.

First 30-Day Rollout Plan

A step-by-step guide to setting up Lumofy in the correct order. Follow this checklist to ensure a smooth rollout and avoid common configuration mistakes.

Implementation Checklist (Admin Guide)

Learn proven strategies for driving internal adoption and ensuring leadership alignment. This article highlights common rollout pitfalls and how to avoid them.

Best Practices for a Successful Launch

Getting Started

Qasim

Competency Management

An overview of how Lumofy structures competencies, aligns them to roles, and supports strategic workforce development.

Competency Management Overview

Learn how to build and structure competency frameworks, define clusters, and set proficiency levels.

Creating a Competency Framework

Update competency definitions, adjust proficiency levels, and maintain framework consistency over time.

Editing & Managing Competencies

Use Lumofy's AI (Luma) to generate, complete, or rebuild your competency framework based on your company structure and industry benchmarks.

Luma-Powered Competency Suggestions

Define and manage role-based competencies.

Competency Framework

Learn how to read your organization's competency matrix, drill into individual talent insights, and identify competency gaps from the Analysis page under the Competencies pillar.

Competency Analysis

How admins decide what determines a talent's current competency level, and how to configure the AI Competency Assessment, Psychometric Assessments, Performance Data, and Learning Analytics methods.

Configuring Competency Evaluation Methods

How admins can view assessment insights and results for AI Competency Assessments and Psychometric Assessments, drill into individual talent results, and review question-by-question answers.

Assessment Records & Insights

Assess skills and validate competency levels.

Learning Management

An introduction to Learning Pathways in Lumofy what they are, how they're structured, and how they connect to the rest of the platform.

Pathways Overview

Learn how to build a structured learning pathway with milestones, content items, and assessments.

Creating a Learning Pathway

Learn how to enrol Talents into a published pathway, set due dates, and manage enrolments.

Assigning Pathways

Monitor Talent progress, manage enrolment statuses, and take action when Talents need support to stay on track.

Tracking Pathway Completion

Learn how to update, modify, or archive existing pathways while maintaining learner progress integrity.

Editing & Managing Pathways

Create structured learning journeys by grouping courses and defining completion logic.

Pathways

An overview of course creation, management, and delivery within Lumofy. This article explains how courses form the foundation of learning experiences.

Courses Overview

Learn how to create a course in Lumofy using the Content Builder, start from a template, or import a SCORM package.

Creating a Course

A guide to every content item type available inside a course what each one does and how to configure it.

Using the Content Builder

Learn how to upload external learning content, including video files and SCORM packages. This guide explains compatibility and tracking behavior.

Uploading Video / SCORM Content

Build and manage courses, organize your learning library, and control visibility.

Courses & Course Library

Understand the two types of sessions in Lumofy, how they work, and what admins can do with them

Live Sessions Overview

A step-by-step guide to creating a New Session or Recorded Session in Lumofy.

Creating a Live Session

Learn how to view, mark, and export attendance for your sessions.

Managing Attendance

Learn how to add a recording to a session and how Talents access it.

Recording & Post-Session Access

Learn how to view and export attendance data for your sessions.

Live Session Reporting

Schedule and manage instructor-led or virtual learning sessions.

Live Sessions

Understand how quizzes work in Lumofy to evaluate Talent knowledge and reinforce learning outcomes.

Quiz Engine Overview

Learn how to build quizzes, add questions, and define scoring logic.

Creating a Quiz

Understand supported question formats and how grading is calculated.

Question Types & Scoring Logic

Configure minimum passing scores and retake policies.

Passing Criteria & Retakes

Analyze quiz performance data and identify knowledge gaps.

Quiz Analytics & Results

Design assessments to evaluate knowledge and reinforce learning.

Quiz Engine

An overview of how certifications validate course or pathway completion.

Certification Overview

Learn how to design company-branded certificate templates.

Creating Certification Templates

Understand how certifications are automatically or manually issued.

Assigning Certifications

Manage company-branded certifications and completion credentials.

Certification Management

A complete guide to Lumofy's Performance Management tool what it is, how it works, and what you can do with it as an admin.

Performance Management Overview

Everything you need to set up the foundation of a performance cycle: the name, timeline, who participates, and AI settings.

Performance Cycle Creation: 1. Cycle Details

Choose which performance components to include in this cycle: Smart Goals, Competencies, Appraisal, Training Needs, and Potential Rating.

Performance Cycle Creation: 2. Selection Component

Configure how Smart Goals work in this cycle: alignment, goal types, KPIs, weights, and limits.

Performance Cycle Creation: 3.1 Smart Goals Configuration

Assign which competencies apply to each job level in this cycle and set their weights.

Performance Cycle Creation: 3.2 Competencies Configuration

Build the appraisal form for this cycle: add question sections, create questions, and optionally set weights per section.

Performance Cycle Creation: 3.3 Appraisal Configuration

Define how reviewers submit scores and configure the rating labels for this cycle

Performance Cycle Creation: 4. Rating Settings

Build the review workflow for this cycle: add steps, assign roles, and set timelines for each stage.

Performance Cycle Creation: 5. Workflow

Define how individual scores are calculated and how they combine into a final performance score.

Performance Cycle Creation: 6. Score Formula

Configure automatic score calculation for Training Needs and connected data sources.

Performance Cycle Creation: 7. Auto Scoring

Set expected score distributions across rating labels to establish performance benchmarks for this cycle.

Performance Cycle Creation: 9. Bell Curve

Configure which email notifications are sent to participants, managers, and cycle owners at each stage of this cycle.

Performance Cycle Creation: 8. Email Settings

Monitor progress, track completion rates, send reminders, and manage ongoing review cycles.

Managing Active Cycles

Set department or division goals at the cycle level and cascade alignment down to individual talent goals.

Goal Alignment & Cascading

Understand the structure of a performance sheet, who fills it, and how goals, competencies, and training needs are added before submission.

Creating a Performance Sheet

Understand how the approval step works, who can approve, and what approvers can do when reviewing a submitted performance sheet.

Approval

Learn when talents are asked to acknowledge content on their performance sheet and what the acknowledgment step involves.

Acknowledgment

Run structured follow-up sessions between managers and their team members to track goal progress and leave feedback throughout the cycle.

Check-ins

Understand how the Manager Review step works how managers rate each talent's goals one by one, add justifications and comments, and submit completed evaluations during the cycle.

Manager Reviews

Understand how the Self Review step works how talents rate their own performance on each goal and how managers use those ratings as context during the Manager Review step.

Self Reviews

Use AI to generate a draft justification during the Manager Review step to help managers write evaluations faster and more consistently.

AI Review Assistance

Understand what an Appraisal is, where it fits in a performance cycle, and how reviewers answer it.

Appraisals

Understand how calibration sessions work how admins and cycle owners create sessions, review talent scores with full context, and adjust ratings before the cycle closes.

Performance Calibration

Understand how the Appeal step works how admins configure it, how talents submit appeal requests, and how admins review and resolve each appeal before the cycle closes.

Appeal Management

Understand how admins send a performance sheet back to a talent for edits, and what the talent sees and can do once the sheet is returned.

Return Sheet Process

Understand how admins reset a talent's performance sheet what gets archived, how to set the reset scope, and what the talent sees and does after the reset.

Reset Sheet Process

Explore the analytics tabs available inside a performance cycle to review score distributions, track goal progress, analyze talent potential, and monitor cycle completion in real time.

Performance Insights

Performance Management

Design, launch, and analyze engagement surveys.

Engagement Surveys

Learn how to build and publish a custom survey to collect feedback from your Talents.

Creating a Custom Survey

Learn how to manage published surveys, understand survey statuses, and end a survey.

Managing & Launching Surveys

Learn how to view response data and per-question results for your surveys.

Custom Survey Analytics Dashboard

Design and manage tailored engagement surveys for your organization.

Custom Surveys

Learn how to set up and launch an eNPS survey to measure employee loyalty and satisfaction.

Running an eNPS Survey

Learn how to read your eNPS results, understand the score breakdown, and use domain insights.

eNPS Dashboard & Score Interpretation

Measure employee loyalty and sentiment using Employee Net Promoter Score.

eNPS

An introduction to Lumofy’s analytics ecosystem and how data is structured across learning, performance, and engagement. This article explains how dashboards connect to different modules and what metrics you can…

Analytics Overview

Track course completion rates, active learners, and content performance. This article explains how to interpret engagement data.

Learning Analytics

Track team sentiment with the Talent eNPS score and its breakdown of detractors, passives, and promoters

Engagement Analytics

Understand overall platform usage. This dashboard helps you measure adoption and identify usage patterns.

Platform Activity Dashboard

Track performance-cycle results: average scores, goal progress, and top performers.

Performance Analytics

Learn how to build custom dashboards, apply filters, segment data, and export reports. This guide enables advanced reporting for leadership and stakeholders.

Creating Custom Reports (Deep Dive)

Understand how leaderboard data is calculated and how rankings reflect learning activity and engagement metrics. This guide helps admins analyze participation trends and competitive performance.

Leaderboard Analytics

Track activity, learning, and performance insights.

Analytics & Dashboards

A guide to the administrative capabilities available in Lumofy, including user management, platform configuration, and security settings.

Administration Overview

Learn how to add, search, edit, and manage Talents in your Lumofy environment.

User Management

Learn how to send account setup emails, reminders, or a custom message to one or more talents directly from the Talents page.

Sending Emails to Talents

Understand how roles and permissions work in Lumofy and how to control access across every module.

Roles & Access Control

Configure your company profile, branding, social links, and business information to align Lumofy with your organisation.

Organization Settings

Control which automated emails and reminders Lumofy sends to your account.

Email & Notification Settings

Learn how to configure Single Sign-On and two-factor authentication to keep your Lumofy environment secure.

Security & Compliance

Control users, settings, and integrations.