Lumofy Glossary: Key Terms Explained

This article defines every key term you will encounter while using Lumofy. Terms are grouped by area so you can find what you need quickly. Use this as a reference whenever a term in the platform is unclear.

These are the four types of users on the Lumofy platform. Every account belongs to one role, and each role has a different level of access.

Talent An employee in the organization. Talent can access their Performance Sheet, complete learning items, view their goals, and track their development.

Manager The person a Talent reports to directly. Managers can review their team's Performance Sheets, conduct Check-Ins, and submit Approvals.

Admin The HR team member who manages the platform. Admins configure cycles, build competency frameworks, manage users, and control platform settings.

Super Admin The owner of the Lumofy environment. The Super Admin has full access to all settings, all organizations, and all data within the platform.

These are the main navigation areas in Lumofy.

Develop The area where learning and development content lives. Admins build content here, and Talents access their assigned learning items.

Performance The area where performance cycles, reviews, goals, and competency evaluations take place.

Engage The area for surveys and eNPS. Used to collect feedback and measure workforce sentiment.

Action Center A centralized task hub. Every user Admin, Manager, or Talent sees the actions they need to complete here, based on their role and active cycles.

These are all the content types available inside the Develop area.

Reels / Bites Short-form videos used for quick learning moments. Created and published through the Content Builder.

Guide An article-style learning item. Written content that walks a Talent through a topic, concept, or process.

Kit A file-based learning item. Admins or creators upload a file (PDF, document, etc.) and share it with Talents as a training package.

Course A structured learning experience made up of multiple content elements such as text, videos, and flashcards built to develop knowledge on a specific topic.

Development Pathway The largest learning unit. A Pathway can contain Courses, Kits, Guides, Sessions, and Checkpoints organized into a structured development journey.

Checkpoint A task-style item that can only exist inside a Development Pathway. It acts as a milestone or required action the Talent must complete before progressing.

Sessions A learning item that covers live or recorded instructor-led sessions. Sessions come in two types:

Quiz A knowledge-check item built by Admins. Supports multiple question types: open-ended, multiple choice (MCQ), and fill in the blank.

Assessments A structured evaluation item available in two languages. Used to assess a Talent in a specific area. Different from a Quiz Assessments are more formal and role or competency-linked.

Leaderboard A ranking view that shows which Talents have earned the most points through learning activity. Visible to both Admins and Talents.

Content Builder The tool inside the Develop area where Admins create and manage learning content including Bites, Guides, Kits, and Courses.

These are all the terms related to the performance evaluation process in Lumofy.

Performance Sheet The main evaluation document for a Talent within a performance cycle. It contains the Talent's Goals, Competencies, Training Needs, and Appraisal questions based on how the cycle was configured by the Admin.

Reviews The process of rating a Talent's performance. Reviews happen inside a performance cycle and can involve the Talent, their Manager, or both.

Check-Ins A follow-up process where Managers track progress on a Talent's Goals during an active cycle. Check-Ins happen within the Performance area.

Approvals A workflow step where an Admin or Manager reviews a Talent's Performance Sheet before it moves to the next stage in the cycle.

Acknowledge The step where a Talent reviews their own Performance Sheet including Goals, Competencies, and Training Needs and formally confirms they have seen it.

Publish Scores A cycle step that Admins can activate. Once triggered, Talents and Managers can see the final scores from their performance evaluation.

Appeal An optional cycle step that Admins can enable. When active, Talents can formally challenge their score if they disagree with the result.

Calibration A process within a performance cycle where Admins can adjust scores submitted by Managers or Talents. Used to ensure consistency and fairness across the organization.

Appraisal A component Admins can add to a cycle. It includes custom questions that participants answer as part of the review process.

Smart Goals A component Admins can add to a cycle. When enabled, Talents set their own Goals at the start of the cycle, which are then evaluated during the review.

Training Needs A component Admins can add to a cycle. When enabled, Talents can identify and submit the training they need to develop during the cycle period.

Bell Curve A cycle step where Admins set expected score distributions. It compares the actual score results to the expected distribution, helping identify outliers across the organization.

These terms relate to how skills and behaviors are defined and evaluated in Lumofy.

Competencies The skills and behaviors that define what is expected of a Talent in their role. Competencies are evaluated as part of the performance cycle.

Competencies Framework The structure where Admins define and organize Competencies based on the roles in the company. Each role can have its own set of Competencies.

Clusters A group of related Competencies. Clusters help organize Competencies into meaningful categories within a framework.

Behaviour Indicators Specific, observable indicators that describe what a Competency looks like in practice. Each Competency has a set of Behaviour Indicators that guide evaluation.

Competencies Assessment An assessment that measures a Talent's level against the Competencies linked to their job role.

Psychometrics Assessment An assessment that evaluates psychological traits and behavioral tendencies. Used to gain deeper insight into a Talent beyond their technical skills.

Credit The unit of currency used to run Psychometrics Assessments. Each assessment consumes a set number of Credits from the organization's balance.

These terms define how your organization is built inside Lumofy.

Company Profile The place where you enter your organization's identity including vision, mission, objectives, and values. This data is used to power Lumofy AI with your company context.

Company Structure The area where you build your organizational hierarchy including Legal Entities, Divisions, Departments, and Roles.

Legal Entity The highest level of the company structure. A Legal Entity can contain multiple Divisions underneath it.

Division The second level of the structure, sitting below a Legal Entity. A Division can contain multiple Departments.

Department The third level of the structure, sitting below a Division. A Department can contain multiple Roles.

Role The lowest level of the structure. A Role defines a specific job position within the company and is linked to the Competencies expected of anyone in that position.

ORG Chart A visual representation of your company's structure. Shows how Roles, Departments, Divisions, and Legal Entities connect to each other.

Engage The area for workforce feedback. Admins create and send surveys and eNPS questionnaires to get a clearer picture of employee sentiment and engagement.

Company Templates The place where Admins manage certificates and badges. Templates can be customized and issued to Talents upon completing learning milestones or cycles.