Before You Start
You must have Admin or Manager access
At least one talent must exist in your Talents list
Overview
You can send emails to any talent or group of talents from the Talents page, without leaving the platform. Choose from ready-made templates for account setup, reminders, password resets, and weekly progress summaries, or write your own custom message with a subject and body of your choice.
Selecting the Talents to Email
Go to Company > Talents.
Select the talents you want to email using the checkbox beside each name.
To select every talent on the current page, use the checkbox in the table header instead of checking each row individually.
📝 Note: The Talents list shows 50 talents per page. If you have more than 50 talents and want to email all of them, select all on the current page, go to the next page, and select all again. Repeat this on every page until you've covered your full list.
Opening the Sending Email Window
After selecting talents, click Send Email above the list.
The Sending Email window opens. Your selected talents appear under Sending To.
From the Email Type dropdown, choose the type of email you want to send.
Review the Sending To list to confirm the right talents are included before sending.
Click Send (or Send Email, depending on the template) to deliver the message.
Available Email Types
Welcoming/setup account: Sends account setup instructions to new talents.
Welcoming reminder: Reminds talents who haven't completed their account setup yet.
Password reset: Sends a password reset link to the selected talents.
Weekly summary: Sends a summary of the talent's learning progress for the week.
Custom: Lets you write your own subject and message for the selected talents.
📝 Note: Every email type above is a fixed template except Custom. Custom is the only type where you write the subject and body yourself.
Writing a Custom Email
Select Custom from the Email Type dropdown.
Enter a subject in the Email Subject field.
Write your message in the Email Content field. You can include a URL if you want talents to visit a specific link.
Click Send.
⚠️ Warning: Custom emails don't support images. You can only include text and links.
FAQs
Can I email just a few talents instead of the whole list?
Can I email just a few talents instead of the whole list?
Yes. Select each talent's checkbox individually instead of using the header checkbox.
How do I email every talent if I have more than 50?
How do I email every talent if I have more than 50?
Select all on the current page, move to the next page, and select all again. Repeat until every page is covered, then click Sending Email.
Can I change the subject line of the Welcoming, Reminder, Password reset, or Weekly summary emails?
Can I change the subject line of the Welcoming, Reminder, Password reset, or Weekly summary emails?
No. These are fixed templates. Only the Custom email type lets you set your own subject and body.
Can I add an image to a custom email?
Can I add an image to a custom email?
No. Custom emails support text and links only.
Who can send emails to talents?
Who can send emails to talents?
Admins and Direct Line Managers with access to the Talents page.