Before You Start
You must be a Super Admin or an Admin with user management permissions
User management is done under Company → Talents
Overview
The Talents page is your central place for managing all users in your Lumofy environment. From here you can add new users manually, search and filter your user list, edit profiles, and control access.
For bulk user import via CSV, see [Inviting & Importing Users].
The Talents List
Go to Company → Talents in the left navigation.
The list shows all users in your environment with the following columns:
Column | What it shows |
Talent's Name | Full name and profile photo |
Role | The talent's job title or role in the organisation |
Department | The department they belong to |
Line Manager | Their direct manager |
User Role | Their platform permission level (Admin or Talent) |
⋮ | Actions menu |
You can search by name using the search bar, or use Filters to narrow the list by department, role, or other attributes. Click Reset to clear active filters.
Adding a New Talent
Click + New Talent in the top right
Fill in the talent's details:
First Name and Last Name
Email — used for login and notifications
User Name — the talent's display username
Role — their job role in the organisation (e.g. Marketing Specialist)
Line Manager — select their direct manager from the dropdown
User Permission — set their platform access level (e.g. Admin, Talent)
License — assign a licence to the user
Talent ID (Custom Field) — an optional identifier for internal tracking
Click Add Talent
The talent is added to the environment and receives an invitation email to set up their account.
💡 Tip: To add multiple users at once, use the CSV import feature. See [Inviting & Importing Users] for the full import flow.
Editing a Talent
Find the talent in the list
Click the ⋮ menu on their row
Select Edit
Update their details
Save the changes
Deactivating a Talent
Deactivating a talent prevents them from logging in without permanently removing their data.
Find the talent in the list
Click the ⋮ menu on their row
Select Deactivate
Confirm the action
To reactivate a deactivated talent, repeat the same steps and select Reactivate.
⚠️ Warning: Deactivated Talents lose access to the platform immediately. Their data and history are preserved and can be restored by reactivating the account.
Deleting a Talent
Find the talent in the list
Click the ⋮ menu on their row
Select Delete
Confirm the deletion
⚠️ Warning: Deleting a talent is permanent. All associated data including performance history, learning progress, and assignments is removed and cannot be recovered.
FAQs
What is the difference between deactivating and deleting a talent?
What is the difference between deactivating and deleting a talent?
Deactivating suspends access while keeping all data intact. Deleting permanently removes the talent and all their data. Use deactivate when someone is on leave or temporarily inactive; use delete only when you need to fully remove them.
Can I change a talent's platform role after they have been created?
Can I change a talent's platform role after they have been created?
es. Edit the talent and update their User Permission field to change their platform access level.
Can I import users in bulk?
Can I import users in bulk?
Yes. See [Inviting & Importing Users] for the CSV import process.
Do Talents need to complete anything before Week 4 content is assigned?
Do Talents need to complete anything before Week 4 content is assigned?
Competency Assessments should be complete. Their results directly inform which content is most relevant for each Talent.
What happens when I add a talent — do they get notified?
What happens when I add a talent — do they get notified?
Yes. Talents receive an invitation email when their account is created, prompting them to set up their login.