Before You Start
You must be a Super Admin or an Admin with survey management permissions
Surveys are managed under Engage → Survey
Overview
After a survey is published, it appears in the survey list under Engage → Survey. From here, you can monitor its status, edit it, delete it, or end it before the scheduled end date.
The Survey List
The survey list displays all surveys in your organisation. Each survey card shows:
Status badge — In Progress (orange) or Completed (green)
Survey name
Date range — start and end dates
View Insights — opens the survey analytics
⋮ menu — access management actions
Status Labels
Status | What it means |
In Progress | The survey is currently active. Talents can submit responses. |
Completed | The survey has ended — either the end date has passed or an admin ended it manually. |
Editing a Survey
On the survey card, click the ⋮ menu
Select Edit
Update the survey settings or questions
Save your changes
📝 Note: Edits to a live survey take effect immediately. Talents who have not yet responded will see the updated version.
Deleting a Survey
On the survey card, click the ⋮ menu
Select Delete
Confirm the deletion
⚠️ Warning: Deleting a survey permanently removes it and all its response data. This cannot be undone.
Ending a Survey
If you need to close a survey before its scheduled end date:
Go to Engage → Survey
Click the survey card to open it, or click View Insights
Click End Survey in the top right corner
Confirm the action
⚠️ Warning: Ending a survey is permanent. The survey closes immediately and Talents can no longer submit responses. The survey moves to Completed status and its data is preserved for review.
How Surveys Launch
When you click Next on the Summary step (Step 4) during creation, the survey is published immediately. Talents are enrolled and the survey becomes accessible to them based on the start date you configured.
For recurring surveys, each cycle starts automatically on the scheduled date you do not need to manually re-launch it.
FAQs
Can I pause a survey instead of ending it?
Can I pause a survey instead of ending it?
No. The only options are to keep it running or end it permanently. There is no pause option.
Can I restore a deleted survey?
Can I restore a deleted survey?
No. Deletion is permanent and cannot be undone.
Can I re-open a survey after it has ended?
Can I re-open a survey after it has ended?
No. Once a survey is ended or completed, it cannot be reopened.
How do I see survey results?
How do I see survey results?
Click View Insights on any survey card. See [Custom Survey Analytics Dashboard] for details on what the analytics show.