Before You Start
This article is for Admins / HR Professionals.
Access to company-wide settings depends on your assigned permissions.
Some settings affect all users in your organization.
Overview
To access Settings as a Super Admin:
Select your profile avatar.
Select Settings.
Settings lets you manage both personal preferences and organization-wide controls. It is divided into Your Account for settings that apply to you and Company Settings for settings that affect your organization, including authentication, notifications, plans, roles, and permissions.
Managing Your General Account Settings
Use General to manage your account Timezone and Two-Factor Authentication.
Setting Your Timezone
Open Settings.
Select General under Your Account.
Select your Timezone.
Select Save Changes.
Enabling Two-Factor Authentication
Open the Authentication section under General.
Turn on the Two-Factor Authentication toggle.
Scan the displayed QR code using an authenticator app.
Enter the authentication code generated by the app.
Select Verify.
📝 Note: Two-Factor Authentication is not enabled until you verify the authentication code.
If you have previously scanned the QR code, scan it again before completing verification. Select Cancel if you want to discard your unsaved changes.
Changing Your Password
Open Password under Your Account.
Enter your new password.
Enter the same password again in the confirmation field.
Review the password requirements displayed on the page.
Select Change Password.
Your password must:
Contain 8–32 characters.
Include at least 1 lowercase letter.
Include at least 1 uppercase letter.
Include at least 1 special character, such as
!,@, or#.
💡 Tip: Use the eye icon to show or hide the password while entering it.
Managing Your Personal Notifications
Use Notifications under Your Account to choose which learning-related emails you receive.
You can manage:
Weekly emails for progress, upcoming sessions, and recommended content.
3 days due reminders before a learning deadline.
7 days due reminders before assigned learning is due.
Reviewing Your Company Plan
Open Plan under Company Settings to review your organization's license information.
The Plan Summary displays:
License start date
Expiration Date
Time Remaining
Number of Used Licenses against your total available licenses
Select Talk with Account Manager if you need support with renewals or license capacity.
Managing Company Email Notifications
Use Notifications under Company Settings to control automated emails sent to users across your organization.
Available notification types include:
Weekly emails
1, 3, and 7 day due reminders
Reset password emails
Item/Path enrollment emails
Live sessions enrollment emails
Competency evaluation emails
Turn each notification option on or off based on your organization's requirements.
Managing Roles & Permissions
Use Roles & Permissions under Company Settings to control what users can view and manage across the platform.
Users have a primary role, such as Admin or Manager, which determines their standard level of access. You can review the permissions assigned to each role and, where supported, limit access to Own Team Only.
You can also create Permission Sets to give selected users additional access without changing their primary role.
📝 Note: For detailed instructions on primary roles, permission scopes, permission dependencies, and creating Permission Sets, see User Roles & Permissions.
Managing Company Authentication
Use Authentication under Company Settings to manage platform-wide authentication and login options.
Requiring Two-Factor Authentication
Enable Two-Factor Authentication platform-wide to require users in your organization to configure Two-Factor Authentication.
⚠️ Warning: Enabling this setting affects authentication requirements across your organization.
Setting the Session Timeout
Locate Session Timeout.
Select the inactivity period.
Choose from Never, 15, 30, 60, or 120 minutes.
Once you select a session timeout period, the setting is saved automatically.
When a timeout is configured, users are automatically logged out after the selected period of inactivity.
Adding a Login App
Locate Login Apps.
Select Add.
Select SAML2.
Complete the available configuration.
Select Finish to save the app.
A newly added app displays Awaiting IDP setup until your identity provider configuration is completed.
Use Edit to update an existing app or Delete to remove it.
Reviewing Login Methods
Under Login Methods, Password is the Default login method.
📝 Note: The default Password login method cannot be edited or deleted.
FAQs
What happens when Two-Factor Authentication is enabled for the whole company?
What happens when Two-Factor Authentication is enabled for the whole company?
Users in your organization will be required to configure Two-Factor Authentication for their accounts.
Can I control how long users can remain inactive before being logged out?
Can I control how long users can remain inactive before being logged out?
Yes. Under Company Settings > Authentication, use Session Timeout to select Never, 15, 30, 60, or 120 minutes.
Can I remove the default Password login method?
Can I remove the default Password login method?
No. Password is the Default login method and cannot be edited or deleted.
Where can I learn more about roles and permissions?
Where can I learn more about roles and permissions?
See the User Roles & Permissions article for detailed guidance on roles, permissions, access scopes, and Permission Sets.