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Email & Notification Settings

Control which automated emails and reminders Lumofy sends to your account.

Written by Mohamed Shantory

Before You Start

  • Any user can manage their own notification settings

  • Admins and Super Admins can also access these settings from their account


Overview

Lumofy sends automated emails for learning reminders, enrollment confirmations, and account activity. Each notification type can be individually toggled on or off. These settings are per-account — each user controls their own notification preferences.


Accessing Notification Settings

  1. Click your profile avatar in the bottom left of the screen

  2. Click Settings

  3. Click the Notification tab

The Email Notification settings page opens.


Available Notifications

Each notification has an on/off toggle. Toggle it on (blue) to receive that type of email, or off to stop receiving it.

Notification

What triggers it

Weekly emails

A weekly summary of your learning progress, upcoming sessions, and recommended content

Marketing emails

Occasional updates about new features, learning tips, and offers from Lumofy

1 day due reminders

A reminder one day before a learning deadline

3 days due reminders

A reminder three days before a learning deadline

7 days due reminders

A reminder one week before a learning deadline

Reset password emails

An email whenever a password reset is requested for your account

Item/Path enrollment emails

A notification when you are enrolled in a new learning item or development path


Turning a Notification On or Off

  1. Go to Settings → Notification

  2. Find the notification you want to change

  3. Click the toggle to turn it on (blue) or off (grey)

  4. Click Save Changes

💡 Tip: Due reminder emails (1 day, 3 days, 7 days) are especially useful for keeping Talents on track with assigned learning. These are enabled by default and apply to all learning deadlines set by admins.


FAQs

Are notification settings the same for all users?

No. Each user manages their own notification preferences independently. Changing your settings does not affect other users.

Can an admin disable notifications for all users at once?

Notification settings are per-user. There is no company-wide toggle that overrides individual user preferences.

If I turn off Reset password emails, will I still be able to reset my password?

Turning off this toggle means you will not receive email confirmation when a password reset is requested. It is recommended to keep this enabled for account security awareness.

Where are in-app notifications managed?

In-app notifications are managed separately. Click the bell icon in the top navigation bar to view and manage in-app alerts.

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